LCC Communication Cube

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Making appointments

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Please note that only ONLINE consultations are available during this period. The physical venue of the LCC Communication Cube is closed.​​​​


Procedures​ for online consultations

  1. Please book an online consultation slot at least ONE DAY IN ADVANCE.
  2. Please email your document (if you need help with one) with any assignment instructions and a list of your key concerns, or a conversation topic if you want to practise your speaking skills, and your slot details (date, time) to commcube@ntu.edu.sg​ at least ONE DAY IN ADVANCE.  You can send up to 10 double-spaced pages of text or 30 slides.
  3. When you have sent the email, you will receive a reply at least 10 minutes before your consultation begins with a link you need to click on for the online consultation. You can share the link with partners/group mates.
  4. Please show your face (please turn on your computer camera) and matric card/photo ID at the start of the consultation to verify your identity.​
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To book an appointment, please go to the LCC CommCube Booking System​

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You can book an appointment 4 days in advance.

You can check which Coaches are on duty at this link: Tentative Roster of Communication Coaches​

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However, there is no guarantee that you will be assigned the Coach you request to see.

You will NOT be allowed to see a Communication Coach if you are more than 10 minutes late. If you do not show up or are late for more than 3 appointments, you will not be allowed to book appointments for a period of up to 2 weeks.​

How many slots can you book?

You can book 1 slot a day during peak periods, and 2 a day during off-peak periods. Each slot lasts 45 minutes.

What can you expect from Coaches?

Coaches offer feedback and advice on written and oral assignments and communication tasks. They do NOT provide an editing or proofreading service, and they do NOT comment on technical content.

Please come prepared to participate actively in a discussion about your assignment.

How many students can see a coach?

For online consultations, you can make a booking for a one-on-one consultation, or for a pair or group consultation. 

Each slot is meant for ONE assignment (in the case of written assignments, a single text), unless the assignment is very short. If you come in a pair or group, there should still be only ONE written text, not two or more individual texts for the same assignment.​

    What should you bring for the consultation?

  • Your matriculation card;

  • Your own hard/soft copy of your document;

  • Assignment instructions, if any;

  • Relevant course material, if any; and

  • Any questions you may have about your writing or assignment


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